FAQ About KAI CLINIC TOKYO
About Reservations
Q. Can I walk in without a reservation?
The clinic is by appointment only. Please phone or message our official LINE before coming.
Q. Is there parking?
The clinic has no dedicated parking. Several coin-operated car parks are located nearby.
Q. Can a minor sign a treatment contract?
Patients under 18 must visit with a parent or legal guardian; otherwise we cannot accept the appointment.
Q. Do you treat male patients?
Absolutely—men are welcome.
Q. May I bring my child with me?
Because medical procedures are performed, we generally cannot accommodate children. If the child is old enough to wait alone, it may be possible—please inquire in advance.
Q. I live far away and follow-up visits are difficult—what should I do?
Requirements differ by procedure. Please contact us to discuss.
About Counseling
Q. How much does a consultation cost?
It varies with the content; please check when booking.
Q. Can I have treatment on the same day as the consultation?
Depending on the procedure, same-day treatment may be possible.
Q. What should I bring to the consultation?
A photo ID. If you have reference photos of your desired look, feel free to bring them.
Q. May I wear makeup to the consultation?
Depends on the procedure. For skin treatments we recommend arriving without makeup; we may ask you to remove it if necessary.
Q. Is there a consultation cancellation fee?
If you cancel after 18:00 on the day before your appointment, a fee is charged.
About Payments
Q. Can I split a card payment into instalments on my own?
You may arrange instalments with your card company after the single-payment transaction.
Q. Is national health insurance accepted?
All treatments are private (self-paid); insurance does not apply.
Q. Is consumption tax charged?
Yes. Consumption tax is included in all treatment fees, prescription drugs, and clinic-exclusive products.
Q. Can I pay by credit card?
Yes. Patients ≤18 years may use only a card in the parent/guardian’s name.
・VISA / MasterCard — installments available
・UC / NICOS / JCB / AMEX / Diners — single payment only
・VISA / MasterCard — installments available
・UC / NICOS / JCB / AMEX / Diners — single payment only
Q. Do you offer installment plans?
Medical loans are available. Please ask during consultation for details.
Q. Can I pay part by card and part in cash?
Yes—let us know at checkout.
Q. When do surgery cancellation fees apply?
The cancellation policy varies depending on the procedure, but at our clinic, we arrange for the necessary medical staff, equipment, and preparations in accordance with your scheduled surgery date to ensure the procedure goes smoothly.
Therefore, in the event of a cancellation, a cancellation fee will be charged based on the timing of the cancellation.
*Please note that the cancellation fee applies from the date you confirm your surgery.
Therefore, in the event of a cancellation, a cancellation fee will be charged based on the timing of the cancellation.
*Please note that the cancellation fee applies from the date you confirm your surgery.
About Treatment
Q. Can I have treatment while pregnant or breastfeeding?
Pregnant patients may have consultation only (no procedures). Breast-feeding patients may be unable to undergo certain treatments—please discuss during consultation.
Q. When may I drink alcohol?
Alcohol should be avoided on the day of any procedure as it can worsen swelling or bruising. Specific timelines vary by treatment—ask us.
Q. How long must I wait before correcting a procedure done elsewhere?
Please schedule a consultation at least one month after your previous treatment to allow initial healing.
About After Care
Q. Can I consult with you if something happens after surgery?
Yes, of course. If you have any concerns or worries after the surgery, please feel free to contact us at any time.