FAQ About KAI CLINIC TOKYO
About Reservations
Q. I would like to have a consultation. How can I make an appointment?
Appointments can be made 24 hours a day through our official LINE account.
1. Please add KAI CLINIC TOKYO’s official LINE account from the link below.
https://kaiclinictokyo.com/line-re/
2. In the LINE chat screen, tap the “Make an Appointment” button in the menu at the bottom.
3. Next, tap the button for “New / Returning Patients: Consultation Appointment.” This will open the online booking form. Please follow the instructions on the screen and select your preferred appointment details.
1. Please add KAI CLINIC TOKYO’s official LINE account from the link below.
https://kaiclinictokyo.com/line-re/
2. In the LINE chat screen, tap the “Make an Appointment” button in the menu at the bottom.
3. Next, tap the button for “New / Returning Patients: Consultation Appointment.” This will open the online booking form. Please follow the instructions on the screen and select your preferred appointment details.
Q. Can I walk in without a reservation?
The clinic is by appointment only. Please phone or message our official LINE before coming.
Q. Is there parking?
The clinic has no dedicated parking. Several coin-operated car parks are located nearby.
Q. Can minors have a consultation or sign a contract?
Consultations and contracts are available for patients aged 17 and older.
However, patients under the age of 18 must be accompanied by a parent or legal guardian when visiting the clinic. Please note that we will not be able to provide a consultation or treatment without a parent or legal guardian present.
However, patients under the age of 18 must be accompanied by a parent or legal guardian when visiting the clinic. Please note that we will not be able to provide a consultation or treatment without a parent or legal guardian present.
Q. Do you treat male patients?
Absolutely—men are welcome.
Q. May I bring my child with me?
Because medical procedures are performed, we generally cannot accommodate children. If the child is old enough to wait alone, it may be possible—please inquire in advance.
Q. I live far away and follow-up visits are difficult—what should I do?
Requirements differ by procedure. Please contact us to discuss.
Q. Where can I check the doctors’ schedules?
The doctors’ monthly schedules are posted on our official Instagram account.
▼ KAI CLINIC TOKYO Official Instagram
https://www.instagram.com/kaiclinictokyo/
▼ KAI CLINIC TOKYO Official Instagram
https://www.instagram.com/kaiclinictokyo/
Q. I’m not sure where the clinic is located. How can I get there?
Our clinic is located about a 5-minute walk from the Yaesu Exit of Tokyo Station.
Please check the links below for access information.
▼ Google Maps
https://maps.app.goo.gl/33rNLyqBoDpDZJ5j6
▼ Access Details
https://kaiclinictokyo.com/en/about/
Access information is listed near the bottom of the page.
Please check the links below for access information.
▼ Google Maps
https://maps.app.goo.gl/33rNLyqBoDpDZJ5j6
▼ Access Details
https://kaiclinictokyo.com/en/about/
Access information is listed near the bottom of the page.
About Counseling
Q. How much does a consultation cost?
It varies with the content; please check when booking.
Q. Can I have treatment on the same day as the consultation?
Depending on the procedure, same-day treatment may be possible.
Q. What should I bring to the consultation?
A photo ID. If you have reference photos of your desired look, feel free to bring them.
Q. May I wear makeup to the consultation?
Depends on the procedure. For skin treatments we recommend arriving without makeup; we may ask you to remove it if necessary.
Q. Is there a consultation cancellation fee?
If you cancel after 18:00 on the day before your appointment, a fee is charged.
About Payments
Q. Can I split a card payment into instalments on my own?
You may arrange instalments with your card company after the single-payment transaction.
Q. Is national health insurance accepted?
All treatments are private (self-paid); insurance does not apply.
Q. Is consumption tax charged?
Yes. Consumption tax is included in all treatment fees, prescription drugs, and clinic-exclusive products.
Q. Can I pay by credit card?
Yes. Patients ≤18 years may use only a card in the parent/guardian’s name.
・VISA / MasterCard — installments available
・UC / NICOS / JCB / AMEX / Diners — single payment only
・VISA / MasterCard — installments available
・UC / NICOS / JCB / AMEX / Diners — single payment only
Q. Can I pay part by card and part in cash?
Yes—let us know at checkout.
Q. When do surgery cancellation fees apply?
The cancellation policy varies depending on the procedure, but at our clinic, we arrange for the necessary medical staff, equipment, and preparations in accordance with your scheduled surgery date to ensure the procedure goes smoothly.
Therefore, in the event of a cancellation, a cancellation fee will be charged based on the timing of the cancellation.
*Please note that the cancellation fee applies from the date you confirm your surgery.
Therefore, in the event of a cancellation, a cancellation fee will be charged based on the timing of the cancellation.
*Please note that the cancellation fee applies from the date you confirm your surgery.
About Treatment
Q. Can I have treatment while pregnant or breastfeeding?
Pregnant patients may have consultation only (no procedures). Breast-feeding patients may be unable to undergo certain treatments—please discuss during consultation.
Q. When may I drink alcohol?
Alcohol should be avoided on the day of any procedure as it can worsen swelling or bruising. Specific timelines vary by treatment—ask us.
Q. How long must I wait before correcting a procedure done elsewhere?
Please schedule a consultation at least one month after your previous treatment to allow initial healing.
About After Care
Q. Can I consult with you if something happens after surgery?
Yes, of course. If you have any concerns or worries after the surgery, please feel free to contact us at any time.
For foreigners
Q. Is consultation available in English?
Yes. If you would like to receive support in English, please let us know when making your appointment. We will arrange English-speaking staff according to the date and time of your reservation.
We have a support system in place so that first-time patients can feel comfortable throughout the consultation process.
We have a support system in place so that first-time patients can feel comfortable throughout the consultation process.
Q. How many days should I plan to stay in Japan for surgery?
The recommended length of stay depends on the type of surgery you receive and the required post-operative follow-up appointments.
Your doctor will provide personalized guidance regarding the appropriate length of stay based on your treatment plan.
Your doctor will provide personalized guidance regarding the appropriate length of stay based on your treatment plan.
Q. If I leave Japan after my procedure, how can I receive follow-up care or ask questions if I have any concerns?
Even after you return to your home country, you may contact us through our official LINE account for questions about your recovery.
If you have any concerns about swelling, incisions, or other post-operative changes, please send us a message along with photos of the area. After reviewing your condition, your doctor will provide the necessary advice.
Depending on your condition, we may determine that an in-person medical evaluation is necessary. In such cases, we may recommend that you visit a medical institution in your area. Thank you for your understanding.
If you have any concerns about swelling, incisions, or other post-operative changes, please send us a message along with photos of the area. After reviewing your condition, your doctor will provide the necessary advice.
Depending on your condition, we may determine that an in-person medical evaluation is necessary. In such cases, we may recommend that you visit a medical institution in your area. Thank you for your understanding.